Privacy Policy

Nelson Nursery will not share the information you provide with third parties without your permission, except where necessary to complete the services or transactions you have requested, or as required by law.

Nelson Nursery will not gather your personal information without your permission. Any information that you submit will be handled in a discrete and professional manner, and will be used for the sole purpose of enabling Nelson Nursery to try and meet your needs.  Nelson Nursery uses any information you provide—such as name, address, phone number, company name, or e-mail address for internal purposes only.  At no time will we sell personal information, or make it otherwise available to any third party companies.

If you have any questions regarding this privacy statement, please contact us at garden@nelsonnursery.com or by calling 763.856.2441.

Refund Policy

Garden Center
Nelson Nursery's uncompromising dedication to value and service was planted with the store’s founding. We will do everything we can to ensure your satisfaction. Offering you the best plants, products and garden gifts with our signature expert service.

Nelson Nursery’s plant and garden products are premium quality, professional grade. If you take reasonable care with your purchase, yet are dissatisfied in any way, return the product with receipt. We will refund your money in full…with a smile.

Seminars and Workshops
If you are not going to be able to attend to an event you registered for due to unforeseen circumstances, please alert Nelson Nursery as soon as possible. If Nelson Nursery receives notice of your cancellation more than 48 hours prior to the event, we will offer you a free pass to the subsequent Nelson Nursery event in your area. If your cancellation is received less than 48 hours before the event, Nelson Nursery will be unable to refund your money or reschedule you to a subsequent event in your area.

Shipping Policy

Nelson Nursery does not process orders on weekends or holidays. While most in-stock orders placed before 12:00 noon Central Standard Time will be shipped within 1-3 business days. We do not ship to PO and APO/FPO box addresses. Products shipped within Minnesota will be charged applicable sales tax. For all returns, shipping is pre-paid by customer. If your order arrives damaged, we recommend that your refuse delivery, then notify our Customers Service department so that we can track the return and issue your replacement or refund in a timely manner.

Pricing Policy

The information within this website is subject to change without notice and should not be construed as a commitment by Nelson Nursery.  Nelson Nursery assumes no responsibility for any errors that may appear on this website; including out-of-date prices.

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